Refund Policy

Refund Eligibility

• Refunds are applicable only for eligible services as per the terms stated at the time of purchase.
• Requests for refunds must be submitted within 15 days from the date of purchase.
• The service must be unused, and any digital services must not have been activated or utilized. In case of a technical issue that remains unresolved by the company, a refund may be considered.
• If a refund is initiated for any service, Epic Developers reserves the right to terminate or deactivate the account as the client no longer wishes to use the service.
• If you upgrade your subscription, refunds will be considered based on the original date of purchase, not the upgrade date. Refund requests will only be entertained if submitted within 15 days from the date of the original purchase.
• All refund requests must be made through Epic Developers' official support team. Requests made through other communication channels will not be considered.
• Users must provide the necessary banking details, including bank name, account number, account holder name, and IFSC code, to facilitate the refund process.
• Users acknowledge that refund transactions may be subject to fees charged by the payment service provider, which will be deducted from the refund amount.