Smart CRM Application

Get Started with SMART CRM Today! SMART CRM is a cloud solution that streamlines customer management and sales processes.

IT Consulting

Lead & Sales Tracking

Monitor and manage leads effectively with automated follow-ups and sales conversion tracking.

IT Support

Customer Insights & Engagement

Enhance relationships with real-time customer data, history tracking, and engagement automation.

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Simplified ERP

SMART CRM – The Future of Customer Relationship Management

SMART CRM is a cloud-based solution that helps businesses of all sizes build stronger customer relationships by streamlining lead management, sales, interactions, and analytics. Its flexible architecture ensures easy access to data, enabling efficient operations and informed decision-making. With customizable designs and seamless integration with third-party apps, SMART CRM enhances business processes, promotes collaboration, and drives growth.

Why SMART CRM is the Best CRM Solution?

SMART CRM offers cloud-based access for managing customers from anywhere, with automated lead tracking and follow-ups to ensure no opportunity is missed. The customizable CRM dashboards provide valuable insights, while seamless ERP integration syncs orders and invoices for smooth operations. With multi-user access, role-based permissions, and mobile accessibility, businesses can efficiently manage customer interactions and improve overall sales performance.

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Sales, Marketing & Customer Support

SMART CRM provides a unified platform for sales, marketing, and customer service teams.

  • • Lead Management – Capture and nurture leads efficiently.
  • • Order Processing – Automate and sync orders with ERP.
  • • Customer History & Insights – Track customer behavior and preferences.
  • • Email & SMS Automation – Stay connected with automated reminders.
  • • Multi-channel Support – Manage interactions across email, phone, and chat.

SMART CRM ensures a seamless customer experience by centralizing all business interactions.

Multi-Location Operations

Businesses with multiple locations can efficiently manage operations with SMART CRM’s branch-wise management features.

  • • Region-specific lead allocation & tracking.
  • • Branch-wise sales reports & analytics.
  • • Automated follow-ups based on location-based insights.
  • • User access control for different branches

SMART CRM enables businesses to monitor and improve performance across multiple branches effortlessly.

Manage Your Business Anytime, Anywhere

With the SMART CRM Mobile App, users can stay connected and manage business operations on the move.

  • • Lead & sales tracking from anywhere.
  • • Customer profile & history access.
  • • Automated alerts & notifications.
  • • GPS tracking for field sales teams.
  • • Real-time updates & reporting

With eCount’s cloud-based HRMS software, businesses can tailor HR operations to meet their specific needs.

Tailored to Your Business Needs

Every business has unique CRM needs, and SMART CRM offers full customization options.

  • • Custom lead stages & sales pipelines.
  • • Role-based access control for security
  • • Customizable reporting & analytics.
  • • Workflow automation & approval systems.
  • • Integrations with third-party tools & ERP.

SMART CRM allows businesses to personalize the CRM experience to match their workflows.

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